Shipping | London Mummy

Here at London Mummy we know how keen you are to receive your order as quickly as possible. To this end, we do our utmost to despatch all orders as fast as we can. Standard UK and overseas orders are usually sent out within 48 hours (Monday to Friday). Subject to the following provisions:

1. Your chosen items are in stock.
2. Full payment has been received and approved.
3. The delivery address has been confirmed.


We currently use both Royal Mail and  courier services for the delivery of our orders. All next day and overseas orders sent by 'Signed For' delivery methods will require a signature on receipt of delivery.  We will happily send orders to an office address if that makes life easier for you :)

STANDARD UK MAINLAND DELIVERY

Provided your chosen items are in stock, we will despatch your order as quickly as possible via our standard UK delivery service, which is either by Royal Mail First Class Signed For or by courier.  Please allow approx 2-3 working days for delivery of your order.  Should you require a faster service or guaranteed next day delivery, please CONTACT US and we shall provide you with a quote for this service, based upon the weight of your parcel.

The charge for standard UK delivery is £5.95 per order to one address.
If there is no-one available to receive the delivery, the delivery service will leave a card with instructions on how to collect your parcel or arrange for a re-delivery.

GUARANTEED NEXT DAY DELIVERY WITHIN THE UK

Provided we receive your order and full payment before 1pm, we can deliver your order the next working day using Royal Mail's Special Delivery Service or a next day courier service  - THE COST FOR THIS IS BASED ON THE WEIGHT OF YOUR PACKAGE SO WILL VARY SO PLEASE PHONE US FOR AN EXACT QUOTE - +44 (0)208 742 7815


DELIVERY ADDRESS

Unless you request otherwise, we will automatically deliver to the address you have provided to our payment merchant which is Paypal. If you would like your order to be sent to a business address, hospital or direct to the recipient, it's not a problem, we just need to know at the time you place your order - there is an option to include a note for your order before you complete checkout. 

UK MAINLAND FREE DELIVERY
Standard Delivery to addresses within the UK is free for orders over £95.00. However, the shopping cart doesn't always recognise this so we will refund this automatically via Paypal, if your order is eligible for free UK delivery.

UK MAINLAND ORDERS
UK Mainland orders are usually sent via Courier or Royal Mail's Recorded Delivery service. Simply add your selected items to your shopping cart and choose UNITED KINGDOM from the "Shipping to" drop down menu and then click the "Update Total" button to add the postage cost. Then click the "Checkout" button which will automatically transfer you to the secure Paypal website where you will complete the checkout process.  You should receive a receipt for your payment to LONDON MUMMY from Paypal via email, within a few minutes of the payment being made.

IMPORTANT NOTE: WE WILL AUTOMATICALLY POST YOUR ORDER TO YOUR BILLING ADDRESS. IF YOU WOULD LIKE US TO DELIVER TO AN ALTERNATIVE ADDRESS, PLEASE LET US KNOW ASAP.


OVERSEAS ORDERS
After numerous requests, we are delighted to offer overseas delivery. Please email us at hello@londonmummy.com prior to placing your order so that we may give you an accurate delivery quote.

Any local customs and sales tax will be the sole responsibility of the purchaser and, where applicable, will need to be paid before you receive your goods. If you have any questions, we are here to help so please do CONTACT US